April 2, 2017
One of the most frequent complaints that insurance companies hear from customers involves the claims process. Customers often feel that the process is too cumbersome, rigid and time consuming and doesn’t meet the needs of today’s on-the-go consumer. In order to improve the claims filing process, Allianz Global Assistance USA, a leading travel insurance provider, has rolled out a suite of innovations and improvements to make filing a travel insurance claim and receiving payment faster and easier. Among the innovations the company has launched are redesigned claim forms that are easier to understand and use, the option of selecting a direct deposit payment to the customer’s checking account, and the ability to use the company’s TravelSmart mobile app to file and track claims.
To view a video about the new claims feature, click here.
This Daily Tip is sponsored by Allianz Global Assistance
Tip of the Day
Allianz Global Assistance, family travel, family vacations, filing insurance claims, taking the kids, travel insurance