AirHelp, the leading air passenger rights company unveiled the 2019 AirHelp Score on May 9, 2019. It is a comprehensive data-based evaluation of international airlines and airports.
The rating criterion AirHelp uses includes service quality, on-time performance, claims processing, and food and shops. American Airlines rates as the #2 airline in the world and Newark Liberty International Airport rated as the worst airport in the United States.
The 2019 score results prove airlines that put customers first come out ahead. More information is here.